Microsoft Complete is not available in all regions. With Microsoft Complete: For a Surface that is still within the covered warranty period, you can use one of your accidental damage claims to replace your Surface for a deductible fee ( see table). Without Microsoft Complete: If your device doesn't have Microsoft Complete or Microsoft Complete has expired, see How much does out-of-warranty service cost for your Surface device or accessory? to determine the cost to replace your device. For more info, see How to prepare your Surface for service. If you’re able to turn on your Surface be sure to save any important files and info from your Surface to another computer, drive, or cloud storage service like OneDrive.

If it isn't registered, select Don't see your device? to register it.įollow the instructions to complete your service order.

Select the device that needs service, then select Start order. We highly recommend that you back up your data if you can do so.

Important: Surface devices shipped in for service can't be repaired and must be replaced.

Microsoft surface pro 7 refurbished